Studio Room - Simplystay St Martins

Lovely place to stay Positive: Really clean and tidy. Negative: N/a

Great location, good facilities, but some issues that need sorting. Positive: Good location. Nicely refurbished to a high standard. Great having a little kitchenette. Good selection of crockery and utensils. Negative: Some shelves had been missed in the cleaning - found dirty fork and hair on two different shelves. The lighting was very harsh. One central light which was extremely bright and one very dimly lit lamp in one of the rooms and no lamp in the other room. Not suitable for relaxing on an evening, especially if you didn't want to watch tele but wanted to read. Needed to provide washing up liquid - had to wash pots with water only which isn't hygienic. Info said there was parking the reality was you had to pay for parking in NCP parking lot, this should have been made clear. Info was misleading. Arriving and finding our room was tricky. we only had one link to one of our rooms. Though the staff answered the phone straight away and sent a second code. We didn't understand why you couldn't check in until 4pm and had to leave by 10 am. This is not very generous or hospitable. The cleaners arrived before 10am so I imagine the rooms are all ready to use by the usually 2pm check in time. I presume all of the above are teething problems for a new business that will get worked out and then the accommodation would become excellent.

Great apartments let down by communication and door entry system. Positive: The apartments are so well located for the city centre and old town but far enough away to be quiet at night. Lots of NCP parking nearby. The apartment and building look brand new and are so clean and smell fantastic. The apartments have everything you need for a short break. Really nice. Negative: We were sent a link to the Guest Guide that should have contained the door entry code. However, the link didn't work, and despite contacting the staff (call centre + messages) three times we arrived for check-in at 16.00 and three other couples were all locked out with the same problem. Also, when you do finally have a code, it still doesn't work. You need to a # at the end of the code. None of the instructions tell you that. We had to call for a third time. It's so frustrating. Judging by reviews, this is not a new issue and happens regularly. It's not really good enough.

Appartement central et confortable, idéal pour 1 ou 2 nuits. Positive: L’emplacement très central, le lit très confortable. Arrivée et départ autonomes faciles. Les articles de toilettes étaient de qualité. Negative: Assez bruyant (fête dans l’immeuble). A part ça, très bon endroit. Idéal pour visiter le centre lors d’un court séjour.

Positive: Perfect location. Clean and well equipped apartment for an overnight stay. Lots of paid parking nearby.