King Studio - Simplystay St Martins

Great, would happily stay again Positive: Easy to access. Right in the town near everything what is needed. Car park right there with great prices. Lovely clean room with everything needed. Would happily stay again

Positive: Excellent value and very clean! Negative: Not much really

Positive: Great location, around high street and easy access to shops and restaurants Negative: Limited parking space, waited on people to leave so I could park. A cleaner came in after 1 night, knocked on the door to clean that I was checking out when I wasn't, she was not properly informed, found that harassing and disturbing.

Positive: Amazing location and door code system, all facilities you could need in one room thats clean and comfortable. Amazing value for money.

Do not book here. Negative: The room had not been cleaned since the last guests or had been accessed by someone after cleaning. On calling the contact number, they said that they couldn't clean the room or provide an alternative and have refused a refund despite photo evidence of its condition. There are no staff on-site, agents on the phone have no concern for dealing with urgent issues and it is impossible to speak to a manager. Please check other reviews, this isn't an isolated incident, there are numerous issues with the key code system. People aren't able to get in to the building/room, finding other people's belongings in rooms and people able to use to codes to get into rooms that are occupied. THIS IS NOT A SAFE PLACE TO STAY. UPDATE - the management have responded to say that this being taken seriously - this is not true. They've refused to respond to communication and have refused to issue a refund. I cannot stress enough that this isn't safe, the management are aware and are doing nothing to resolve. You cannot be sure that someone won't access your room during your stay - please don't take the chance.